Refund policy

Return and Refund Policy

All sales are final. We do not accept returns or exchanges.

Please carefully review your order before completing your purchase, as we are unable to accept returns or exchanges for unwanted, incorrect, or changed-mind purchases.

Damages and Issues

Please inspect your order immediately upon reception. If your item arrives damaged, defective, or you receive the wrong item, please contact us at claudiayacosta1@gmail.com as soon as possible.

To help us resolve the issue, please include your order number and clear photos of the item and the issue. We will review your request and, if the issue is confirmed to be our responsibility, we will work with you to provide an appropriate solution.

Non-Returnable Items

Because we do not accept returns or exchanges, all products purchased from our store are considered final sale.

Exchanges

We do not offer exchanges. If you receive a defective, damaged, or incorrect item, please contact us so we can review the issue and determine the appropriate resolution.

Refunds

We do not provide refunds for unwanted items, incorrect size or selection, change of mind, or other reasons unrelated to an item being defective, damaged, or incorrectly sent.

If an item is confirmed to be defective, damaged, or incorrectly shipped due to an error on our part, we will review the situation and determine whether a refund or another appropriate resolution is available.

If you have any questions regarding this policy, please contact us at claudiayacosta1@gmail.com.